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(1) DELIVERY : 

- Delivery costs are at your expense outside mainland France.

- Free delivery to pickup points and home addresses in mainland France, with no minimum purchase, from Friday 12/12/25 to Thursday 18/12/25

To receive your gifts in time for the holidays, place your order:
- by 12/18 for pickup points with Chronopost (mainland France)
- by 12/19 for home delivery with Chronopost (mainland France)
- by 12/17 with DHL (International)

During the Outlet period (from 3 to 7 December 2025 inclusive), our preparation times may exceptionally be extended to 7 working days due to the high volume of orders.
Once your parcel has been dispatched, delivery times may vary from 2 to 6 working days, depending on your carrier.

(2) RETURNS

- For orders placed outside mainland France, the return shipping costs are at your responsability. 

- For orders placed during the Outlet (from 3 to 7 December 2025 inclusive) and from mainland France, the return shipping costs are at your responsability.

- For orders placed outside the Outlet period (before 3 December and after 7 December) and from mainland France, the return shipping costs are free of charge by Mondial Relay pick-up point.


RETURN TIMEFRAME & INFORMATION

You have 15 business days from the date your order is delivered to your home or picked up at a collection point to return any item.

All returned items must be unused, in their original packaging, and have all tags still attached.
To learn more about how to return an item, click here